During each use, d-basics Collector synchronizes settings and operational information with d-basics Portal. This information is used by the helpdesk of d-basics during their support activities and can also be used to automatically re-configer d-basics Collector if the local settings are lost.
Synchronising the settings and information is only possible if d-basics Collector is used in the online modus. In those cases that d-basics Portal is not available, d-basics Collector will automatically switch to an Offline modus.
When the software is in this state, the settings and plugins that are stored on the local computer will be used and d-basics Collector will remain fully operational.
The possibility to use d-basics Collector in Offline modus is limited to a maximum of two weeks, after which the software must be started in Online modus to make sure that no critical updates or setting changes are missed.