The d-basics service desk offers free support to clients of d-basics, you only pay the regular (international) telephone fees.
Telephone number d-basics service desk
The d-basics service desk can be reached on the following telephone number: +31 76 523 90 40. Dutch, English, French, German and Italian support on Dutch working days between 8:30h and 17:00h CET.
Online support software
Online support is a fast and efficient way to provide customer support. During online support the d-basics service desk makes a connection with the computer of a d-basics customer and – if necessary – takes over the desktop control in order to check and adjust the d-basics settings.
(only do this if asked for by the d-basics service desk)
The online support software makes a secured connection with your computer and customers keep full control over acts preformed during the online support session.