Privacy Statement d-basics Portal and d-basics Collector
1. Who are we?
D-BASICS B.V.
Trivium 76
4873 LP Etten-Leur
The Netherlands
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Company registration number: 30195376
VAT number: NL813497541B01
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Service desk
Tel: +31 76 5239040
Fax: +31 76 5239041
Email: servicedesk@d-basics.com
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Finance
Tel: +31 76 5239050
Fax: +31 76 5239051
Email: finance@d-basics.com
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2. What personal data do we collect?
Because you use d-basics Portal and d-basics Collector and/or because you
have provided us with this information we process your personal data. We process
the following data:
- First and last name
- Gender
- Business address information
- Job description
- Phone number
- E-mail address
- Other personal data that you actively provide to us, e.g. by adding
it to you profile in Portal
- Details about how you use portal and other d-basics software
- IP-address
- Business bank account details
3. Why do we collect your personal data?
We use d-basics Portal to collect and process personal information for the
following purposes:
- Invoicing
- Support
- Access management
- Maintenance, security and operational (e.g. logging to ensure correct
functioning of software)
- Settings backup
- Software improvement
D-basics collects and processes this information based on “legitimate interest”.
Meaning that the interest of d-basics in keeping a high level of support services,
well working access management, well working software and being able to invoice
for the services and software provided outweighs your interest of keeping private
your contact details and other relevant personal information that is needed
for invoicing, access management, support and/or software development. D-basics
hereby also considers that the amount of personal data we collect and process
is limited and does not contain sensitive personal data.
4. Why should you provide us with personal data?
Data needed for invoicing is a necessary requirement to enter into a contract
with d-basics. Without such data, no use can be made of our software.
Personal data needed for support and/or access management is a necessary
requirement to use d basics Portal and d basic Collector and to be eligible
for support from the service desk of d-basics.
Data needed for monitoring, settings backup and software improvement is a
necessary technical requirement to use d basics Portal and d basics Collector.
Without such data, no use can be made of our software.
5. How secure are your data with us?
Your data are processed by d-basics inside the European Union. D-basics takes
the security of your data seriously and takes appropriate measures to secure
your data against destruction, loss, alteration, unauthorized disclosure of,
or access to, personal data transmitted, stored or otherwise processed. If you
nevertheless feel that that your data are not well enough secured and/or you
have reason to believe your data are being abused, please contact us (see answer
to question 1 for our contact details).
6. Are your data provided to others?
No, d-basics does not provide your data to third parties unless this is required
by law. The data is solely used by d-basics for the purposes mentioned above.
7. How long do we store your data?
Your data are stored as long as deemed necessary by d-basics for the purposes
named above. This is at least when you still make use of and/or must pay for
the use of the d-basics Portal and d-basics Collector, with a maximum of two
years thereafter.
8. What if you want to see, correct, erase or copy your data from Portal?
You have a right to request access to and rectification or erasure of your
personal data as well as the right to have a copy of your data or to ask us
to stop or limit processing your data. You can manage your data yourself when
you log into the d-basics Portal and click on the “Manage user profile” icon
(top right), there you’ll find an overview of all the personal data that we
have concerning you.
You can correct the information in portal yourself by clicking “Edit”, you
can export the information in an Excel-file by clicking “Export” and you can
erase the information by clicking “Anonymize” (your account will be deactivated,
you will no longer be able to log in and your personal information - with the
exception of your e-mail address which is kept for technical, security and operational
purposes - will be anonymized).
If you were unable to execute your request through portal, then please contact
us with your detailed request (see answer to question 1 for our contact details).
9. What if you have a complaint?
If you have a complaint you can always contact us (see question 1 for our
contact details). You also have the right to lodge a complaint with the data
protection authority.