To understand the impact of the GDPR on the use of
d‑basics software, it is important to distinguish
between:
- Personal data
of users of d‑basics software collected
by d‑basics B.V.
- Data extracted
from accounting packages and processed
by d‑basics software.
Personal Data of d‑basics Software Users
d‑basics B.V. may collect and process the following
information from users of its software:
- First and last name
- Gender
- Business address details
- Job title
- Business telephone
numbers
- Email address
- Other personal details
you add to your d‑basics
portal profile
- Logging information
generate by d‑basics software
- echnical information
about software configuration
- Information related
to Service Desk activities (including comments and
status updates)
- IP-address
- Bank details
- Automatically transcribed
telephone conversations
Data collected by d‑basics software
The d‑basics data extraction software retrieves
information from your accounting package, converts it
into data files, and sends these files to external recipients
such as factoring companies or banks.
The nature of this information depends on the purpose
for which the software is used.
On-premises and SaaS
The on-premises versions of the
d‑basics data extraction software are installed
within the user’s computer environment and operate under
the user’s control. d‑basics B.V. does not have
access to the data that is processed in this environment.
In this scenario, the user is responsible for ensuring
that the software is used in compliance with GDPR requirements.
The SaaS versions of the d‑basics
data extraction software operate within a computing
environment managed by d‑basics B.V. In this setup,
d‑basics ensures that data processing complies with
GDPR requirements. However, it remains the responsibility
of the software user (sender) to ensure that any recipient
of the data files generated by the d‑basics software
also processes the data in accordance with GDPR regulations.
Special Categories of Personal Data
d‑basics B.V. will never request special categories
of personal data (such as health information, political
opinions, or religious beliefs).
If such data is imported or transmitted using d‑basics
software, the responsibility for GDPR compliance lies
with the software user (sender).
Remote support and Remote
Collector
To provide technical assistance, d‑basics B.V.
employees may use remote desktop software or the Remote
Collector functionality
offered by d‑basics
Collector v2.
During a remote session:
User Control
-
Remote desktop software
Remote desktop connections require active participation
from the user. Once the session ends, d‑basics
B.V. cannot reconnect without the user’s approval.
The data that were visible at the time of the desktop
connection will not be copied to d‑basics
B.V.
-
Remote Collector
A user cannot participate in a Remote
Collector session.
Once a remote Collector
request has been approved, d‑basics can connect
to the d‑basics
Collector v2
instance that is installed at a client and has full
access to all the functionality of the software,
including having access to the data that is processed
by d‑basics Collector.
During a Remote
Collector session, no data is copied from
the client environment to d‑basics B.V. and
d‑basics B.V. will only be able to establish
a Remote Collector
connection during the timespan for which such access
is granted.
Test data
When developing, testing or troubleshooting the data
extraction software, d-basics B.V. may request a copy
of a database. Users should ensure that the test database
does not contain personal data. If this is unavoidable,
the user must anonymize the data before sharing it.
As an alternative for sharing test data with d-basics,
Remote Collector access can be granted. In that case,
the data remains within the client environment, and
a query tools in d-basics Collector v2 are used to perform
the developing, testing or troubleshooting task.
Once test data is no longer needed, it is deleted
by d‑basics. However, an anonymized copy of the test
data may be retained by d‑basics for future testing
purposes.